Privacy Policy - Havering Skip Hire

Welcome to Havering Skip Hire. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Transactional Information: Details of the services you request, including skip sizes and rental durations.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.

2. How We Use Your Information

Your personal data is used for the following purposes:

Service Provision: To process and fulfill your skip hire requests efficiently.
Communication: To respond to your inquiries, provide updates, and send important information related to your orders.
Improvement of Services: To analyze usage patterns and improve our offerings.
Marketing: With your consent, to send promotional materials and offers that may interest you.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: For our business operations and improving our services.
Consent: Where you have given explicit consent for specific processing activities.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

Service Providers: Trusted partners who assist us in operating our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data.
Rectification: You can request corrections to inaccurate data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can ask us to limit the processing of your data.
Data Portability: You can request a copy of your data in a structured format.
Objection: You can object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the new policy on our website. Continued use of our services after such changes signifies your acceptance of the updated policy.

12. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with data protection laws. If you have any questions or concerns about our privacy practices, please contact our DPO.

14. Complaints

If you believe that we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority.

Contacting Us

For any questions or requests related to this Privacy Policy, please reach out to us through the appropriate channels provided on our website.